Not receiving daily update emails

Bug Reports
1

Hi, I have not been receiving the daily update emails for a while. Would somebody be able to help me with this?

2

Hi, maybe this can help?

3

Sorry it still doesn’t work. I’ve tried all… And it’s not in my junk mail either.

4

Is there a way to change the email address?

5

Hi there,

Apologies for the issue. I just checked my server logs. It seems like it is saying that it have successfully sent the Market Update (at least for yesterday). So, I would guess that it is likely blocked your side (i.e. your email provider) for whatever reasons.

  1. Anyway, you can change/add emails here → https://stocks.cafe/user/toaddemail
    I recommend Gmail because they seems most friendly to StocksCafe.

  2. I also recommend putting support@stocks.cafe into your email whitelist

Cheers,
Evan

6

No worries. I’ve set up my gmail as my secondary email. Is the email sent to both primary and secondary emails or do I have to change some setting?

7

It should send to both emails by default. Let me know if you do not get it on your gmail tonight.

8

@evankoh hi Evan, I seem to be running into the same problem also.

I stopped getting daily email market updates after 28th Jan (after I signed up from trial to annual global friend). Am I doing something wrong? I
(I’m using Gmail).

Kindly advise if there’s anything I can do? Thanks!

9

Hi Olivia,

Sorry, there was an issue yesterday with the email sending. You should have received the daily email for US this morning, right?

Thanks,
Evan

10

yes, I received an update today, thanks!

I initially ticked SGX market close + USX market close (I thought that was the problem?)

Nevertheless, I did get an update today. Thanks!

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